Returns & Exchanges
At Function18, we want you to be completely satisfied with your golf apparel and equipment, which is why we offer a 28-day return window for all unused items in their original packaging. Whether it is a sizing issue or a change of heart, our streamlined process ensures a quick resolution so you can get back to the course.
Return Process
- 1.Check Eligibility
Ensure your items are unworn, have all original tags attached, and are within the 28-day return period from the date of delivery.
- 2.Complete Return Form
Fill out the returns note included in your original shipment, clearly marking whether you require a full refund or an exchange for a different size.
- 3.Package and Ship
Securely pack your items and send them back to our warehouse using a tracked courier service to ensure safe arrival.
- 4.Processing and Refund
Once received, our team will inspect the goods and process your refund or dispatch your exchange items within 3-5 working days.