Frequently Asked Questions
Everything you need to know about your golf apparel and equipment orders.
What is the standard delivery time for orders?
We aim to dispatch all orders within 24 hours. UK standard delivery typically takes 2-3 working days, while international shipping varies by destination, usually arriving within 5-10 working days.
Can I return an item if it doesn't fit?
Yes, we offer a 30-day return policy. Items must be returned in their original, unworn condition with all tags attached. Please use our online returns portal to generate your shipping label.
Are the products on Function18 authentic?
Absolutely. We are an authorized retailer for all brands we carry, including Nike, Adidas, Galvin Green, and Under Armour, ensuring 100% authenticity on every item.
Do you offer international shipping?
Yes, we ship to a wide range of countries worldwide. Shipping costs and estimated delivery times will be calculated at the checkout based on your specific location.
How can I track my order?
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to the courier's website to monitor your delivery progress.
What payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as secure digital payment options like PayPal, Apple Pay, and Google Pay.